Correction Policy
A clear and transparent process for correcting genuine errors in our digital products and services.
Last Updated: 19 June 2026We are committed to providing accurate and high-quality maps, estimates, key route plans, 3D designs and other architectural and engineering digital services. This policy explains how genuine errors can be reported and corrected.
Introduction
Best Engineers PVT LTD provides professional Architecture, Planning, Engineering and Technical Documentation services.
We make reasonable efforts to prepare accurate and high-quality digital products according to the information and requirements provided by the customer.
Scope of Correction Policy
The policy may apply to genuine errors identified in the following types of digital products:
Map / Site Plan
Incorrect measurement, scale, orientation or other technical information originating from our preparation.
Estimate
Incorrect cost calculation, material quantity or other calculation-related information.
Key Route Plan
Incorrect route, distance or technical data included in the prepared plan.
3D Design
Incorrect dimensions, colours, textures or other design elements originating from our work.
Error Identification & Reporting
If you notice an error in a digital product supplied by Best Engineers PVT LTD, please inform us as soon as possible.
Please clearly describe the error and provide relevant supporting information such as a screenshot, design file, site measurement data or other appropriate evidence.
Correction Timeline
Depending on the nature and complexity of the reported error, the correction may generally be handled within the following timeframes:
General Errors
Minor measurement or design-related corrections.
Complex Errors
Complex route, estimate or technical corrections.
Major 3D / Technical Issues
Large design changes or significant technical issues.
Required Documents & Information
To investigate and process a correction request, we may require some or all of the following:
Customer Rights & Responsibilities
Exceptions
The Correction Policy may not apply in the following circumstances:
Correction of an error under this policy does not automatically include new requirements, additional design work, changes in customer preferences or modifications resulting from new information supplied after the original order. Such additional work may be treated as a separate service and may be subject to additional charges.
Need a Correction?
If you have identified an error in your digital product, contact our support team with the order details and supporting information.
